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Deano
31 January 2006, 11:35 AM
Just wondering why the site is down...

Deano

Deano
2 February 2006, 09:16 AM
Nealos,

In cas you don't get the email:


Hello,
Your account is suspended due to overloading server; And the evidence:

PID USER PRI NI SIZE RSS SHARE STAT %CPU %MEM TIME CPU COMMAND
17307 #22290 31 10 5772 5764 4320 R N 12.9 0.2 0:00 0 /usr/bin/php
17305 #22290 29 10 6244 6236 4648 S N 10.3 0.3 0:00 0 /usr/bin/php
17310 #22290 29 10 5724 5716 4320 R N 8.6 0.2 0:00 0 /usr/bin/php
17311 #22290 31 10 5644 5636 4320 R N 8.6 0.2 0:00 0 /usr/bin/php
17313 #22290 29 10 5584 5576 4292 R N 8.6 0.2 0:00 0 /usr/bin/php
17315 #22290 29 10 5632 5624 4320 R N 8.6 0.2 0:00 0 /usr/bin/php
17317 #22290 29 10 5644 5636 4320 R N 8.6 0.2 0:00 0 /usr/bin/php
17319 #22290 30 10 5680 5672 4320 R N 8.6 0.2 0:00 0 /usr/bin/php


Please notice that the user #22290 is one of the users of your account (dlos) which has several processes which were overloading the server. According our contract, you are not allowed to use more than 10% server resources, and this is exceeded by the user (the user was almost using most of the CPU).
Thanks.

Best Regards,
Canaca-Com Inc.

Cheers

Deano

Nealos
4 February 2006, 08:27 AM
I've contacted support via email because they won't let me in to the admin nor the FTP system. I'm not sure how to remedy the situation if they won't let me in!

I'll let you know once it's resolved. What a bummer!

Nealos
6 February 2006, 05:09 PM
Unbelievably, the host has not responded to me yet. I'm going to call them tomorrow during the day. This is totally unacceptable.

Deano
9 February 2006, 11:37 AM
Should be all sorted now.

Deano